Please do not access our i-Banking services through hyperlinks embedded in e-mails or third party websites including internet search engines, suspicious pop-up windows, or other doubtful channels. Under no circumstances will our bank/agents/business partners or police etc. send e-mails with embedded hyperlinks to transactional websites to customers, ask customers to provide sensitive account and personal information such as user ID and password, update banking information or verify their accounts online via such e-mails. Please contact our bank staff or call (852) 2818 0282 immediately if in doubt.

Change your password from time to time. Click here for more security tips.

Please have your attention to the updated "Circular to Customers and Other Individuals relating to the Personal Data (Privacy) Ordinance"
Update customer email address to elevate Internet Banking security

In order to enhance our cyber security, we will send you a one-time verification code for a two-factor authentication; instant notification via Email and/or SMS upon you logon to our platform and transaction executions. It is therefore very important that we have your valid mobile number and email address for such authentication check and prompt notification, which is mandatory to be effective from 27 July 2018.

If you have not registered with us a valid local mobile number and email address, we regret that we cannot provide our online Investment and Securities trading service / mobile Securities trading service for you from 27 July 2018 onwards. Please update your contact information by filling-in the form " Notice of Addition / Change of Contact Details ", and return to us by 18 July 2018.

For enquiries, please visit our website www.shacombank.com.hk or contact our Customer Service Hotline on (+852) 2818 0282.